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Tema: Consumers with disabilities; Accessibility; European Accessibility Act; UN Convention on the Rights of Persons with Disabilities; Socio-legal methods; Semi-structured interviews

Tema: Customer Experience; Customer Journey; Emotions; Measuring Emotions; Neurophysiological Measures; Self-Report Measures

Autor: Budzanowska-Drzewiecka, Małgorzata

Ítems similars: 9: Enhancing access to digital goods and services for consumers with disabilities: the transformative and yet untapped potential of the European Accessibility Act