Výkonnost podniku v kontextu spokojenosti zákazníka, zpětných toků, kvality, inovací a znalostí

Title in English: Business performance in the context of customer satisfaction, backflows, quality, innovation and knowledge. The subject of this publication is the research of customer satisfaction and its connection with company performance, quality, innovation and knowledge. The main goal is to a...

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Main Authors:	Klapalová, Alena, Suchánek, Petr, Škapa, Radoslav
Formato:	Online
Idioma:	checo
Publicado:	Masaryk University Press 2022
Subjects:	business performance customer satisfaction backflows quality innovation knowledge thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJS Sales and marketing::KJSU Customer services
Acceso en liña:	ONIX_20220401_9788021096486_24
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