Communication Climate at Work

This book explores how members of an organization or group speak to and with each other. An expansion of the author’s previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk...

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Egile nagusia: Kvalnes, Øyvind
Formatua: Online
Hizkuntza:ingelesa
Argitaratua: Springer Nature 2023
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Sarrera elektronikoa:ONIX_20230620_9783031289712_22
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author Kvalnes, Øyvind
author_browse Kvalnes, Øyvind
author_facet Kvalnes, Øyvind
author_sort Kvalnes, Øyvind
collection Directory of Open Access Books
description This book explores how members of an organization or group speak to and with each other. An expansion of the author’s previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk of speaking up and raising concerns at work. In this book the author addresses the scope for criticism, dissent and disagreement, but also for praise and encouragement. He places friendly friction at the core of what characterizes a healthy communication climate. Beginning with a clear explanation of how and why communication climate is important in organizations, the author introduces the concept of critical quality moments, i.e. situations where a verbal intervention can crucially change the course of events for the better. The book then goes on to describe seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics, and the balance between freedom of speech on the one hand, and speech responsibility on the other. Concluding with suggestions for further research, this book addresses issues that are at the core of establishing collaboration and excellence at work, making it highly relevant to executive students at business schools, researchers in organizational behavior and decision-makers in organizations. This is an open access book.
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publishDate 2023
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spelling doab-20.500.12854ir-1016852025-07-17T10:01:16Z Communication Climate at Work Kvalnes, Øyvind organizational ethics psychological saftey speech ethics organization studies organizational communication thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour This book explores how members of an organization or group speak to and with each other. An expansion of the author’s previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk of speaking up and raising concerns at work. In this book the author addresses the scope for criticism, dissent and disagreement, but also for praise and encouragement. He places friendly friction at the core of what characterizes a healthy communication climate. Beginning with a clear explanation of how and why communication climate is important in organizations, the author introduces the concept of critical quality moments, i.e. situations where a verbal intervention can crucially change the course of events for the better. The book then goes on to describe seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics, and the balance between freedom of speech on the one hand, and speech responsibility on the other. Concluding with suggestions for further research, this book addresses issues that are at the core of establishing collaboration and excellence at work, making it highly relevant to executive students at business schools, researchers in organizational behavior and decision-makers in organizations. This is an open access book. 2023-07-19T09:36:58Z 2023-07-19T09:36:58Z 2023-06-20T10:27:52Z 2023 book ONIX_20230620_9783031289712_22 https://library.oapen.org/handle/20.500.12657/63569 9783031289712 9783031289705 https://directory.doabooks.org/handle/20.500.12854/101685 eng open access image/jpeg image/jpeg n/a n/a https://library.oapen.org/bitstream/20.500.12657/63569/1/978-3-031-28971-2.pdf https://library.oapen.org/bitstream/20.500.12657/63569/1/978-3-031-28971-2.pdf Springer Nature Palgrave Macmillan 10.1007/978-3-031-28971-2 10.1007/978-3-031-28971-2 9fa3421d-f917-4153-b9ab-fc337c396b5a 9783031289712 9783031289705 Palgrave Macmillan 135 Cham open access
spellingShingle organizational ethics
psychological saftey
speech ethics
organization studies
organizational communication
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour
Kvalnes, Øyvind
Communication Climate at Work
title Communication Climate at Work
title_full Communication Climate at Work
title_fullStr Communication Climate at Work
title_full_unstemmed Communication Climate at Work
title_short Communication Climate at Work
title_sort communication climate at work
topic organizational ethics
psychological saftey
speech ethics
organization studies
organizational communication
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour
topic_facet organizational ethics
psychological saftey
speech ethics
organization studies
organizational communication
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJU Organizational theory and behaviour
url ONIX_20230620_9783031289712_22
work_keys_str_mv AT kvalnesøyvind communicationclimateatwork