Surprise!

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and try...

Повний опис

Збережено в:
Бібліографічні деталі
Автори: Baiocchi, Dave, Fox, D. Steven
Формат: Online
Мова:Англійська
Опубліковано: RAND Corporation 2023
Предмети:
Онлайн доступ:ONIX_20231005_9780833081063_895
Теги: Додати тег
Немає тегів, Будьте першим, хто поставить тег для цього запису!
Опис
Резюме:This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.