Emergency Department Patient Experience of Care Survey

The Centers for Medicare & Medicaid Services have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Experien...

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Bibliographic Details
Main Authors: Weinick, Robin M., Becker, Kirsten, Parast, Layla, Stucky, Brian D., Elliott, Marc N.
Format: Online
Language:English
Published: RAND Corporation 2023
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Online Access:ONIX_20231005_9780833089519_1189
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Summary:The Centers for Medicare & Medicaid Services have implemented Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess patient experience in a number of settings. Following CAHPS principles, RAND researchers designed and field tested an Emergency Department Patient Experience of Care Survey that consists of three survey instruments for use with adult patients who have visited the emergency department.