Electronic Engagement

Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for manag...

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Автор: Chen, Peter
Формат: Online
Мова:Англійська
Опубліковано: ANU Press 2023
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Онлайн доступ:ONIX_20231005_9781921313103_1958
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author Chen, Peter
author_browse Chen, Peter
author_facet Chen, Peter
author_sort Chen, Peter
collection Directory of Open Access Books
description Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a 'must read' for policy and program practitioners who are considering options for electronic engagement.
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institution Directory of Open Access Books
language eng
publishDate 2023
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publisher ANU Press
publisherStr ANU Press
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spelling doab-20.500.12854ir-1162472024-03-29T19:31:36Z Electronic Engagement Chen, Peter Political Science thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPQ Central / national / federal government::JPQB Central / national / federal government policies thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPA Political science and theory Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a 'must read' for policy and program practitioners who are considering options for electronic engagement. 2023-10-05T10:59:00Z 2023-10-05T10:59:00Z 2007 book ONIX_20231005_9781921313103_1958 9781921313103 9781921313097 https://directory.doabooks.org/handle/20.500.12854/116247 eng Australia and New Zealand School of Government (ANZSOG) image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International https://www.jstor.org/stable/10.2307/j.ctt24h86t ANU Press 10.2307/j.ctt24h86t 10.2307/j.ctt24h86t 975ba519-3ce2-4517-95bf-b847729fbcf1 9781921313103 9781921313097 open access
spellingShingle Political Science
thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPQ Central / national / federal government::JPQB Central / national / federal government policies
thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPA Political science and theory
Chen, Peter
Electronic Engagement
title Electronic Engagement
title_full Electronic Engagement
title_fullStr Electronic Engagement
title_full_unstemmed Electronic Engagement
title_short Electronic Engagement
title_sort electronic engagement
topic Political Science
thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPQ Central / national / federal government::JPQB Central / national / federal government policies
thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPA Political science and theory
topic_facet Political Science
thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPQ Central / national / federal government::JPQB Central / national / federal government policies
thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPA Political science and theory
url ONIX_20231005_9781921313103_1958
work_keys_str_mv AT chenpeter electronicengagement