Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study

In the Architecture, Engineering and Construction (AEC) sector, data extracted from building information modelling (BIM) can be used to create a digital twin (DT). The algorithms of a BIM-based DT can facilitate the retrieval of information, which can then be used to improve building operation and m...

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Main Authors: Richard, Paul, Coupry, Corentin, Bigaud, David, Noblecourt, Sylvain, Baudry, David
格式: Online
語言:英语
出版: Firenze University Press 2024
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author Richard, Paul
Coupry, Corentin
Bigaud, David
Noblecourt, Sylvain
Baudry, David
author_browse Baudry, David
Bigaud, David
Coupry, Corentin
Noblecourt, Sylvain
Richard, Paul
author_facet Richard, Paul
Coupry, Corentin
Bigaud, David
Noblecourt, Sylvain
Baudry, David
author_sort Richard, Paul
collection Directory of Open Access Books
description In the Architecture, Engineering and Construction (AEC) sector, data extracted from building information modelling (BIM) can be used to create a digital twin (DT). The algorithms of a BIM-based DT can facilitate the retrieval of information, which can then be used to improve building operation and maintenance procedures. However, with the increased complexity and automation of the building, maintenance operations are likely to become more complex and may require expert intervention. Collaboration and interaction between the operator and the expert may be limited as the latter may not be on site or within the company. Recently, extended reality (XR) technologies have proven to be effective in improving collaboration during maintenance operations, through data display and shared interactions. This paper presents a new collaborative solution using these technologies to enhance collaboration during remote maintenance operations. The proposed approach consists of a mixed reality (MR) set-up for the operator, a virtual reality (VR) set-up for the remote expert and a shared Digital Model of a heat exchanger. The MR set-up is used for tracking and displaying specific information, provided by the VR module. A user study was carried out to compare the efficiency of our solution with a standard audio-video collaboration. Our approach demonstrated substantial enhancements in collaborative inspection, resulting in a significative reduction in both the overall completion time of the inspection and the frequency of errors committed by the operators
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language eng
publishDate 2024
publishDateRange 2024
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spelling doab-20.500.12854ir-1372962024-05-13T12:07:22Z Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study Richard, Paul Coupry, Corentin Bigaud, David Noblecourt, Sylvain Baudry, David Virtual Reality Mixed Reality Operation & Maintenance Collaboration Digital Twin thema EDItEUR::U Computing and Information Technology::UT Computer networking and communications::UTV Virtualization In the Architecture, Engineering and Construction (AEC) sector, data extracted from building information modelling (BIM) can be used to create a digital twin (DT). The algorithms of a BIM-based DT can facilitate the retrieval of information, which can then be used to improve building operation and maintenance procedures. However, with the increased complexity and automation of the building, maintenance operations are likely to become more complex and may require expert intervention. Collaboration and interaction between the operator and the expert may be limited as the latter may not be on site or within the company. Recently, extended reality (XR) technologies have proven to be effective in improving collaboration during maintenance operations, through data display and shared interactions. This paper presents a new collaborative solution using these technologies to enhance collaboration during remote maintenance operations. The proposed approach consists of a mixed reality (MR) set-up for the operator, a virtual reality (VR) set-up for the remote expert and a shared Digital Model of a heat exchanger. The MR set-up is used for tracking and displaying specific information, provided by the VR module. A user study was carried out to compare the efficiency of our solution with a standard audio-video collaboration. Our approach demonstrated substantial enhancements in collaborative inspection, resulting in a significative reduction in both the overall completion time of the inspection and the frequency of errors committed by the operators 2024-05-13T12:07:20Z 2024-05-13T12:07:20Z 2024-04-02T15:48:07Z 2023 chapter ONIX_20240402_9791221502893_122 2704-5846 https://library.oapen.org/handle/20.500.12657/89153 9791221502893 https://directory.doabooks.org/handle/20.500.12854/137296 eng Proceedings e report open access image/jpeg n/a https://library.oapen.org/bitstream/20.500.12657/89153/1/9791221502893_03.pdf Firenze University Press 10.36253/979-12-215-0289-3.03 10.36253/979-12-215-0289-3.03 2ec4474d-93b1-4cfa-b313-9c6019b51b1a 9791221502893 11 Florence open access
spellingShingle Virtual Reality
Mixed Reality
Operation & Maintenance
Collaboration
Digital Twin
thema EDItEUR::U Computing and Information Technology::UT Computer networking and communications::UTV Virtualization
Richard, Paul
Coupry, Corentin
Bigaud, David
Noblecourt, Sylvain
Baudry, David
Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
title Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
title_full Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
title_fullStr Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
title_full_unstemmed Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
title_short Chapter The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
title_sort chapter the value of extended reality techniques to improve remote collaborative maintenance operations a user study
topic Virtual Reality
Mixed Reality
Operation & Maintenance
Collaboration
Digital Twin
thema EDItEUR::U Computing and Information Technology::UT Computer networking and communications::UTV Virtualization
topic_facet Virtual Reality
Mixed Reality
Operation & Maintenance
Collaboration
Digital Twin
thema EDItEUR::U Computing and Information Technology::UT Computer networking and communications::UTV Virtualization
url ONIX_20240402_9791221502893_122
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