A framework for continuous quality improvement for fast-track queues in clinics in eThekwini

This book explores primary health care users who visit the clinic for short consultations, those who regularly come to collect medication for chronic illnesses, such as hypertension, diabetes mellitus, arthritis, epilepsy, tuberculosis, HIV and AIDS, clients for family planning and babies coming for...

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Príomhchruthaitheoir: Sokhela, Dudu G.
Formáid: Online
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Foilsithe / Cruthaithe: AOSIS 2024
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Rochtain ar líne:ONIX_20240627_9781990982088_4
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author Sokhela, Dudu G.
author_browse Sokhela, Dudu G.
author_facet Sokhela, Dudu G.
author_sort Sokhela, Dudu G.
collection Directory of Open Access Books
description This book explores primary health care users who visit the clinic for short consultations, those who regularly come to collect medication for chronic illnesses, such as hypertension, diabetes mellitus, arthritis, epilepsy, tuberculosis, HIV and AIDS, clients for family planning and babies coming for routine weight monitoring, immunisation and routine prophylactic treatment. Since these health care users come for short consultations, the research investigates where the bottlenecks in the clinic queues resulted in long waiting times and if these consultations were of expected quality. This book arose from the author's own experience working in a primary health care setting focused on the challenges faced by patients. This book will add to the body of knowledge and management of health care users, as this book offers practical recommendations that are tailormade for specific health care users, to be implemented by primary health care providers and settings. Furthermore, the country is faced with a burden of communicable and non-communicable diseases. New strategies are required to address the ever-changing disease pattern and the rapidly growing populations.
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spelling doab-20.500.12854ir-1391062025-07-18T09:46:19Z A framework for continuous quality improvement for fast-track queues in clinics in eThekwini Sokhela, Dudu G. Clinical microsystems model continuous quality improvement quality primary health care PHC fast queue fast-track quality of health care quality improvement triage in PHC thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing This book explores primary health care users who visit the clinic for short consultations, those who regularly come to collect medication for chronic illnesses, such as hypertension, diabetes mellitus, arthritis, epilepsy, tuberculosis, HIV and AIDS, clients for family planning and babies coming for routine weight monitoring, immunisation and routine prophylactic treatment. Since these health care users come for short consultations, the research investigates where the bottlenecks in the clinic queues resulted in long waiting times and if these consultations were of expected quality. This book arose from the author's own experience working in a primary health care setting focused on the challenges faced by patients. This book will add to the body of knowledge and management of health care users, as this book offers practical recommendations that are tailormade for specific health care users, to be implemented by primary health care providers and settings. Furthermore, the country is faced with a burden of communicable and non-communicable diseases. New strategies are required to address the ever-changing disease pattern and the rapidly growing populations. 2024-06-29T04:07:54Z 2024-06-29T04:07:54Z 2024-06-27T15:44:47Z 2024 book ONIX_20240627_9781990982088_4 https://library.oapen.org/handle/20.500.12657/91130 9781990982088 https://directory.doabooks.org/handle/20.500.12854/139106 eng open access image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International https://library.oapen.org/bitstream/20.500.12657/91130/1/9781990982088.pdf AOSIS ITUTA Books 10.4102/aosis.2024.BK452 10.4102/aosis.2024.BK452 c47a1220-d848-4e78-88cd-74f293e3d4f4 9781990982088 ITUTA Books 162 Cape Town open access
spellingShingle Clinical microsystems model
continuous quality improvement
quality
primary health care
PHC
fast queue
fast-track
quality of health care
quality improvement
triage in PHC
thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
Sokhela, Dudu G.
A framework for continuous quality improvement for fast-track queues in clinics in eThekwini
title A framework for continuous quality improvement for fast-track queues in clinics in eThekwini
title_full A framework for continuous quality improvement for fast-track queues in clinics in eThekwini
title_fullStr A framework for continuous quality improvement for fast-track queues in clinics in eThekwini
title_full_unstemmed A framework for continuous quality improvement for fast-track queues in clinics in eThekwini
title_short A framework for continuous quality improvement for fast-track queues in clinics in eThekwini
title_sort framework for continuous quality improvement for fast track queues in clinics in ethekwini
topic Clinical microsystems model
continuous quality improvement
quality
primary health care
PHC
fast queue
fast-track
quality of health care
quality improvement
triage in PHC
thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
topic_facet Clinical microsystems model
continuous quality improvement
quality
primary health care
PHC
fast queue
fast-track
quality of health care
quality improvement
triage in PHC
thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
url ONIX_20240627_9781990982088_4
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