Design Thinking as a Strategic Approach to E-Participation
This open access book examines how the adoption of Design Thinking (DT) can support public organisations in overcoming some of the current barriers in e-participation. Scholars have discussed the adoption of technology to strengthen public engagement through e-participation, streamline and enhance t...
Sábháilte in:
| Príomhchruthaitheoirí: | , , , |
|---|---|
| Formáid: | Online |
| Teanga: | Béarla |
| Foilsithe / Cruthaithe: |
Springer Nature
2024
|
| Ábhair: | |
| Rochtain ar líne: | ONIX_20241113_9783031721601_17 |
| Clibeanna: |
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
|
| _version_ | 1869520370400231424 |
|---|---|
| author | Mariani, Ilaria Mortati, Marzia Rizzo, Francesca Deserti, Alessandro |
| author_browse | Deserti, Alessandro Mariani, Ilaria Mortati, Marzia Rizzo, Francesca |
| author_facet | Mariani, Ilaria Mortati, Marzia Rizzo, Francesca Deserti, Alessandro |
| author_sort | Mariani, Ilaria |
| collection | Directory of Open Access Books |
| description | This open access book examines how the adoption of Design Thinking (DT) can support public organisations in overcoming some of the current barriers in e-participation. Scholars have discussed the adoption of technology to strengthen public engagement through e-participation, streamline and enhance the relationship between government and society, and improve accessibility and effectiveness. However, barriers persist, necessitating further research in this area. By analysing e-participation barriers emerging from the literature and aligning them with notions in the DT literature, this book identifies five core DT practices to enhance e-participation: (i) Meaning creation and sense-making, (ii) Publics formation, (iii) Co-production, (iv) Experimentation and prototyping, and (v) Changing organisational culture. As a result, this book provides insights into enhancing tech-aided public engagement and promoting inclusivity for translating citizen input into tangible service implementations. The book triangulates qualitative analysis of relevant literature in the fields of e-participation and DT with knowledge from European projects experimenting with public participation activities implying experimentation with digital tools. This research aims to bridge the gap between theoretical frameworks and practical application, ultimately contributing to more effective e-participation and digital public services. |
| format | Online |
| id | doab-20.500.12854ir-147854 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2024 |
| publishDateRange | 2024 |
| publishDateSort | 2024 |
| publisher | Springer Nature |
| publisherStr | Springer Nature |
| record_format | ojs |
| spelling | doab-20.500.12854ir-1478542024-11-14T04:30:40Z Design Thinking as a Strategic Approach to E-Participation Mariani, Ilaria Mortati, Marzia Rizzo, Francesca Deserti, Alessandro Digital Transformation Public Sector Innovation E-participation Public Engagement Digital Public Services thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJD Business innovation thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JN Education::JNF Educational strategies and policy thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPV Political control and freedoms::JPVC Civics and citizenship thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBS Social groups, communities and identities::JBSD Urban communities This open access book examines how the adoption of Design Thinking (DT) can support public organisations in overcoming some of the current barriers in e-participation. Scholars have discussed the adoption of technology to strengthen public engagement through e-participation, streamline and enhance the relationship between government and society, and improve accessibility and effectiveness. However, barriers persist, necessitating further research in this area. By analysing e-participation barriers emerging from the literature and aligning them with notions in the DT literature, this book identifies five core DT practices to enhance e-participation: (i) Meaning creation and sense-making, (ii) Publics formation, (iii) Co-production, (iv) Experimentation and prototyping, and (v) Changing organisational culture. As a result, this book provides insights into enhancing tech-aided public engagement and promoting inclusivity for translating citizen input into tangible service implementations. The book triangulates qualitative analysis of relevant literature in the fields of e-participation and DT with knowledge from European projects experimenting with public participation activities implying experimentation with digital tools. This research aims to bridge the gap between theoretical frameworks and practical application, ultimately contributing to more effective e-participation and digital public services. 2024-11-14T04:30:38Z 2024-11-14T04:30:38Z 2024-11-13T12:46:51Z 2025 book ONIX_20241113_9783031721601_17 https://library.oapen.org/handle/20.500.12657/94606 9783031721601 9783031721595 https://directory.doabooks.org/handle/20.500.12854/147854 eng SpringerBriefs in Applied Sciences and Technology; PoliMI SpringerBriefs open access image/jpeg n/a https://library.oapen.org/bitstream/20.500.12657/94606/1/978-3-031-72160-1.pdf Springer Nature Springer Nature Switzerland 10.1007/978-3-031-72160-1 10.1007/978-3-031-72160-1 9fa3421d-f917-4153-b9ab-fc337c396b5a 54d4b0e0-9b89-4abf-948a-e6406cacd945 29f9e83a-e7d0-48f2-8c55-ab0bc6f3d705 9783031721601 9783031721595 Springer Nature Switzerland 121 Cham [...] HORIZON EUROPE Framework Programme Horizon Europe 10.13039/100018693 open access |
| spellingShingle | Digital Transformation Public Sector Innovation E-participation Public Engagement Digital Public Services thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJD Business innovation thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JN Education::JNF Educational strategies and policy thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPV Political control and freedoms::JPVC Civics and citizenship thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBS Social groups, communities and identities::JBSD Urban communities Mariani, Ilaria Mortati, Marzia Rizzo, Francesca Deserti, Alessandro Design Thinking as a Strategic Approach to E-Participation |
| title | Design Thinking as a Strategic Approach to E-Participation |
| title_full | Design Thinking as a Strategic Approach to E-Participation |
| title_fullStr | Design Thinking as a Strategic Approach to E-Participation |
| title_full_unstemmed | Design Thinking as a Strategic Approach to E-Participation |
| title_short | Design Thinking as a Strategic Approach to E-Participation |
| title_sort | design thinking as a strategic approach to e participation |
| topic | Digital Transformation Public Sector Innovation E-participation Public Engagement Digital Public Services thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJD Business innovation thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JN Education::JNF Educational strategies and policy thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPV Political control and freedoms::JPVC Civics and citizenship thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBS Social groups, communities and identities::JBSD Urban communities |
| topic_facet | Digital Transformation Public Sector Innovation E-participation Public Engagement Digital Public Services thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJD Business innovation thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JN Education::JNF Educational strategies and policy thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPV Political control and freedoms::JPVC Civics and citizenship thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBS Social groups, communities and identities::JBSD Urban communities |
| url | ONIX_20241113_9783031721601_17 |
| work_keys_str_mv | AT marianiilaria designthinkingasastrategicapproachtoeparticipation AT mortatimarzia designthinkingasastrategicapproachtoeparticipation AT rizzofrancesca designthinkingasastrategicapproachtoeparticipation AT desertialessandro designthinkingasastrategicapproachtoeparticipation |