Gestión por procesos en las empresas. Una revisión sistémica
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| Päätekijät: | , , , , |
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| Aineistotyyppi: | Online |
| Kieli: | espanja |
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Instituto Universitario de Innovación Ciencia y Tecnología Inudi Perú
2024
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| Linkit: | https://directory.doabooks.org/handle/20.500.12854/148550 |
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| _version_ | 1869520811045421056 |
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| author | Godiño-Poma, Milka Medina-Pelaiza, Luz Cesar, Ortíz-Huamán Baldeón-Tovar, Magno Ortíz-Fernandez, Jaime |
| author_browse | Baldeón-Tovar, Magno Cesar, Ortíz-Huamán Godiño-Poma, Milka Medina-Pelaiza, Luz Ortíz-Fernandez, Jaime |
| author_facet | Godiño-Poma, Milka Medina-Pelaiza, Luz Cesar, Ortíz-Huamán Baldeón-Tovar, Magno Ortíz-Fernandez, Jaime |
| author_sort | Godiño-Poma, Milka |
| collection | Directory of Open Access Books |
| description | Published |
| format | Online |
| id | doab-20.500.12854ir-148550 |
| institution | Directory of Open Access Books |
| language | spa |
| publishDate | 2024 |
| publishDateRange | 2024 |
| publishDateSort | 2024 |
| publisher | Instituto Universitario de Innovación Ciencia y Tecnología Inudi Perú |
| publisherStr | Instituto Universitario de Innovación Ciencia y Tecnología Inudi Perú |
| record_format | ojs |
| spelling | doab-20.500.12854ir-1485502024-12-20T21:08:44Z Gestión por procesos en las empresas. Una revisión sistémica Godiño-Poma, Milka Medina-Pelaiza, Luz Cesar, Ortíz-Huamán Baldeón-Tovar, Magno Ortíz-Fernandez, Jaime gestión por procesos procesos empresariales thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJB Business studies: general Published This systemic review aimed to explore the current literature on process management, focusing on its application in companies. The adopted research methodology was qualitative, through a systematic review. Inclusion criteria were applied, such as books, theses, and scientific articles, collected from databases like Scopus, Scielo, Redalyc, and Google Scholar. The selection was limited to publications related to process management between 2011 and 2022, using keywords such as "process management" and "business process management," identifying a total of 90 research works among articles, theses, and books that underwent inclusion and exclusion criteria, resulting in 30 documents for final review. The results indicate that process management is crucial for companies, improving profitability and satisfying customers. Furthermore, the integration of information technologies gives rise to business process management. It is concluded that the implementation of process management and business process management systems are key strategic factors for reducing costs and increasing profitability. These methodologies are adopted by organizations to model, improve, and automate business processes, aiming to increase quality, efficiency, and agility. It is suggested not to view process management as an isolated task but as a mindset that drives the company's day-to-day operations. From identifying critical processes to implementing improvements, each step should be guided by the desire for efficiency, effectiveness, and excellence. 2024-12-20T21:08:42Z 2024-12-20T21:08:42Z 2024-02-29 chapter 978-612-5130-24-2 https://directory.doabooks.org/handle/20.500.12854/148550 spa application/pdf Attribution 4.0 International https://editorial.inudi.edu.pe/index.php/editorialinudi/catalog/book/150 https://doi.org/10.35622/inudi.c.02.17 Instituto Universitario de Innovación Ciencia y Tecnología Inudi Perú Actas del II Congreso Internacional de Innovación, Ciencia y Tecnología INUDI – UH, 2024 10.35622/inudi.c.02.17 This systemic review aimed to explore the current literature on process management, focusing on its application in companies. The adopted research methodology was qualitative, through a systematic review. Inclusion criteria were applied, such as books, theses, and scientific articles, collected from databases like Scopus, Scielo, Redalyc, and Google Scholar. The selection was limited to publications related to process management between 2011 and 2022, using keywords such as "process management" and "business process management," identifying a total of 90 research works among articles, theses, and books that underwent inclusion and exclusion criteria, resulting in 30 documents for final review. The results indicate that process management is crucial for companies, improving profitability and satisfying customers. Furthermore, the integration of information technologies gives rise to business process management. It is concluded that the implementation of process management and business process management systems are key strategic factors for reducing costs and increasing profitability. These methodologies are adopted by organizations to model, improve, and automate business processes, aiming to increase quality, efficiency, and agility. It is suggested not to view process management as an isolated task but as a mindset that drives the company's day-to-day operations. From identifying critical processes to implementing improvements, each step should be guided by the desire for efficiency, effectiveness, and excellence. 10.35622/inudi.c.02.17 ba558906-c673-46ef-9cd1-d0b6212af0e3 96eb5c53-0c22-4711-b6f9-afa177154b43 978-612-5130-24-2 open access |
| spellingShingle | gestión por procesos procesos empresariales thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJB Business studies: general Godiño-Poma, Milka Medina-Pelaiza, Luz Cesar, Ortíz-Huamán Baldeón-Tovar, Magno Ortíz-Fernandez, Jaime Gestión por procesos en las empresas. Una revisión sistémica |
| title | Gestión por procesos en las empresas. Una revisión sistémica |
| title_full | Gestión por procesos en las empresas. Una revisión sistémica |
| title_fullStr | Gestión por procesos en las empresas. Una revisión sistémica |
| title_full_unstemmed | Gestión por procesos en las empresas. Una revisión sistémica |
| title_short | Gestión por procesos en las empresas. Una revisión sistémica |
| title_sort | gestion por procesos en las empresas una revision sistemica |
| topic | gestión por procesos procesos empresariales thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJB Business studies: general |
| topic_facet | gestión por procesos procesos empresariales thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJB Business studies: general |
| url | https://directory.doabooks.org/handle/20.500.12854/148550 |
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