Intellectual capital and the competitiveness of banks in Poland

Contemporary banks operating in the knowledge-based economy are constantly looking for sources to improve their competitiveness and attractiveness in relation to the banking sector. Therefore, it becomes necessary to be able to react flexibly to changes in the market environment and to creatively us...

Cijeli opis

Spremljeno u:
Bibliografski detalji
Glavni autor: Anielak-Sobczak, Karolina
Format: Online
Jezik:poljski
Izdano: Wydawnictwo Uniwersytetu Łódzkiego 2025
Teme:
Online pristup:ONIX_20250307_9788383312736_655
Oznake: Dodaj oznaku
Bez oznaka, Budi prvi tko označuje ovaj zapis!
_version_ 1869524325830230016
author Anielak-Sobczak, Karolina
author_browse Anielak-Sobczak, Karolina
author_facet Anielak-Sobczak, Karolina
author_sort Anielak-Sobczak, Karolina
collection Directory of Open Access Books
description Contemporary banks operating in the knowledge-based economy are constantly looking for sources to improve their competitiveness and attractiveness in relation to the banking sector. Therefore, it becomes necessary to be able to react flexibly to changes in the market environment and to creatively use one's resources and experience. Nowadays, the banking services market has a similar product offer, similar functionality of the available distribution channels, which draws the managers' attention to the so-called soft factors of competitive advantage. Intellectual capital is the source of the bank's intangible resources, such as knowledge, employee skills, quality of service, relationships and social image as well as innovations. This monograph focuses on the structure of intellectual capital and its impact on the competitiveness of banks. The concept of dividing the bank's intellectual capital into three subsystems was presented: organizational capital (KORG), innovative capital (KINN) and institutional capital (KINS). In the monograph, the author used a multidimensional static analysis, as part of which a proprietary synthetic measure of the competitiveness of banks was built. It was calculated on the basis of 26 diagnostic indicators related to the assessment of intellectual and economic capital, which, according to the author, have the greatest impact on competitiveness. Thanks to this, she created rankings in terms of their competitiveness for a group of 10 listed commercial banks in Poland in 2009-2020.
format Online
id doab-20.500.12854ir-154473
institution Directory of Open Access Books
language pol
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Wydawnictwo Uniwersytetu Łódzkiego
publisherStr Wydawnictwo Uniwersytetu Łódzkiego
record_format ojs
spelling doab-20.500.12854ir-1544732025-03-07T13:05:18Z Intellectual capital and the competitiveness of banks in Poland Anielak-Sobczak, Karolina intellectual capital bank competitiveness synthetic measure multidimensional statistical analysis innovation Contemporary banks operating in the knowledge-based economy are constantly looking for sources to improve their competitiveness and attractiveness in relation to the banking sector. Therefore, it becomes necessary to be able to react flexibly to changes in the market environment and to creatively use one's resources and experience. Nowadays, the banking services market has a similar product offer, similar functionality of the available distribution channels, which draws the managers' attention to the so-called soft factors of competitive advantage. Intellectual capital is the source of the bank's intangible resources, such as knowledge, employee skills, quality of service, relationships and social image as well as innovations. This monograph focuses on the structure of intellectual capital and its impact on the competitiveness of banks. The concept of dividing the bank's intellectual capital into three subsystems was presented: organizational capital (KORG), innovative capital (KINN) and institutional capital (KINS). In the monograph, the author used a multidimensional static analysis, as part of which a proprietary synthetic measure of the competitiveness of banks was built. It was calculated on the basis of 26 diagnostic indicators related to the assessment of intellectual and economic capital, which, according to the author, have the greatest impact on competitiveness. Thanks to this, she created rankings in terms of their competitiveness for a group of 10 listed commercial banks in Poland in 2009-2020. 2025-03-07T13:05:17Z 2025-03-07T13:05:17Z 2023 book ONIX_20250307_9788383312736_655 9788383312736 https://directory.doabooks.org/handle/20.500.12854/154473 pol Finance image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International https://www.press.uni.lodz.pl/index.php/wul/catalog/book/488 Wydawnictwo Uniwersytetu Łódzkiego electronic 10.18778/8331-273-6 Contemporary banks operating in the knowledge-based economy are constantly looking for sources to improve their competitiveness and attractiveness in relation to the banking sector. Therefore, it becomes necessary to be able to react flexibly to changes in the market environment and to creatively use one's resources and experience. Nowadays, the banking services market has a similar product offer, similar functionality of the available distribution channels, which draws the managers' attention to the so-called soft factors of competitive advantage. Intellectual capital is the source of the bank's intangible resources, such as knowledge, employee skills, quality of service, relationships and social image as well as innovations. This monograph focuses on the structure of intellectual capital and its impact on the competitiveness of banks. The concept of dividing the bank's intellectual capital into three subsystems was presented: organizational capital (KORG), innovative capital (KINN) and institutional capital (KINS). In the monograph, the author used a multidimensional static analysis, as part of which a proprietary synthetic measure of the competitiveness of banks was built. It was calculated on the basis of 26 diagnostic indicators related to the assessment of intellectual and economic capital, which, according to the author, have the greatest impact on competitiveness. Thanks to this, she created rankings in terms of their competitiveness for a group of 10 listed commercial banks in Poland in 2009-2020. 10.18778/8331-273-6 83bfe9c9-323d-4283-b087-d859fd9af314 9788383312736 electronic open access
spellingShingle intellectual capital
bank
competitiveness
synthetic measure
multidimensional statistical analysis
innovation
Anielak-Sobczak, Karolina
Intellectual capital and the competitiveness of banks in Poland
title Intellectual capital and the competitiveness of banks in Poland
title_full Intellectual capital and the competitiveness of banks in Poland
title_fullStr Intellectual capital and the competitiveness of banks in Poland
title_full_unstemmed Intellectual capital and the competitiveness of banks in Poland
title_short Intellectual capital and the competitiveness of banks in Poland
title_sort intellectual capital and the competitiveness of banks in poland
topic intellectual capital
bank
competitiveness
synthetic measure
multidimensional statistical analysis
innovation
topic_facet intellectual capital
bank
competitiveness
synthetic measure
multidimensional statistical analysis
innovation
url ONIX_20250307_9788383312736_655
work_keys_str_mv AT anielaksobczakkarolina intellectualcapitalandthecompetitivenessofbanksinpoland