Drogowskazy bankowości

The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popula...

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Glavni autor: Ziemba, Marika
Format: Online
Jezik:poljski
Izdano: Wydawnictwo Uniwersytetu Łódzkiego 2026
Teme:
Online pristup:ONIX_20260612T144849_9788382209679_22
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author Ziemba, Marika
author_browse Ziemba, Marika
author_facet Ziemba, Marika
author_sort Ziemba, Marika
collection Directory of Open Access Books
description The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popular directions of development include: improving the quality of digital customer service, increasing data analysis capabilities, reducing operating costs, increasing investment in innovation, meeting legal requirements and adapting to compliance regulations, updating or replacement of the basic operating system components, recruitment and retraining of employees, improvement of business processes, increased security and authentication of data, cooperation with entities belonging to the FinTech sector, development of mobile payments, implementation of the sustainable development policy. The typical problems related to the functioning of banks include the specific situation related to the emergence of an economic recession in the country and the prolonged period of at least partial shutdown of the economy as a result of the COVID-19 coronavirus pandemic. Hence, it is necessary to analyze each of the above-mentioned development paths from the point of view of new operating conditions. The main objective of the study was to identify potential directions of development of the banking sector from the point of view of consumers and banks, their confrontation and assessment of the extent to which the current conditions on the financial market may affect a specific choice. Identification of the directions of development of the banking sector was carried out on the basis of an analysis of the literature on the subject, while the consumer perspective was presented on the basis of the CAWI questionnaire survey.
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institution Directory of Open Access Books
language pol
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher Wydawnictwo Uniwersytetu Łódzkiego
publisherStr Wydawnictwo Uniwersytetu Łódzkiego
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spelling doab-20.500.12854ir-1775872026-06-12T14:01:08Z Drogowskazy bankowości Ziemba, Marika Banking sector Development Banking signposts Banking thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KC Economics The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popular directions of development include: improving the quality of digital customer service, increasing data analysis capabilities, reducing operating costs, increasing investment in innovation, meeting legal requirements and adapting to compliance regulations, updating or replacement of the basic operating system components, recruitment and retraining of employees, improvement of business processes, increased security and authentication of data, cooperation with entities belonging to the FinTech sector, development of mobile payments, implementation of the sustainable development policy. The typical problems related to the functioning of banks include the specific situation related to the emergence of an economic recession in the country and the prolonged period of at least partial shutdown of the economy as a result of the COVID-19 coronavirus pandemic. Hence, it is necessary to analyze each of the above-mentioned development paths from the point of view of new operating conditions. The main objective of the study was to identify potential directions of development of the banking sector from the point of view of consumers and banks, their confrontation and assessment of the extent to which the current conditions on the financial market may affect a specific choice. Identification of the directions of development of the banking sector was carried out on the basis of an analysis of the literature on the subject, while the consumer perspective was presented on the basis of the CAWI questionnaire survey. 2026-06-12T14:01:05Z 2026-06-12T14:01:05Z 2022 book ONIX_20260612T144849_9788382209679_22 9788382209679 9788382209662 https://directory.doabooks.org/handle/20.500.12854/177587 pol Finanse image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International https://press.uni.lodz.pl/index.php/wul/pl/catalog/book/1326 Wydawnictwo Uniwersytetu Łódzkiego electronic 10.18778/8220-966-2 The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popular directions of development include: improving the quality of digital customer service, increasing data analysis capabilities, reducing operating costs, increasing investment in innovation, meeting legal requirements and adapting to compliance regulations, updating or replacement of the basic operating system components, recruitment and retraining of employees, improvement of business processes, increased security and authentication of data, cooperation with entities belonging to the FinTech sector, development of mobile payments, implementation of the sustainable development policy. The typical problems related to the functioning of banks include the specific situation related to the emergence of an economic recession in the country and the prolonged period of at least partial shutdown of the economy as a result of the COVID-19 coronavirus pandemic. Hence, it is necessary to analyze each of the above-mentioned development paths from the point of view of new operating conditions. The main objective of the study was to identify potential directions of development of the banking sector from the point of view of consumers and banks, their confrontation and assessment of the extent to which the current conditions on the financial market may affect a specific choice. Identification of the directions of development of the banking sector was carried out on the basis of an analysis of the literature on the subject, while the consumer perspective was presented on the basis of the CAWI questionnaire survey. 10.18778/8220-966-2 83bfe9c9-323d-4283-b087-d859fd9af314 9788382209679 9788382209662 electronic open access
spellingShingle Banking sector
Development
Banking signposts
Banking
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management
thema EDItEUR::K Economics, Finance, Business and Management::KC Economics
Ziemba, Marika
Drogowskazy bankowości
title Drogowskazy bankowości
title_full Drogowskazy bankowości
title_fullStr Drogowskazy bankowości
title_full_unstemmed Drogowskazy bankowości
title_short Drogowskazy bankowości
title_sort drogowskazy bankowosci
topic Banking sector
Development
Banking signposts
Banking
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management
thema EDItEUR::K Economics, Finance, Business and Management::KC Economics
topic_facet Banking sector
Development
Banking signposts
Banking
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management
thema EDItEUR::K Economics, Finance, Business and Management::KC Economics
url ONIX_20260612T144849_9788382209679_22
work_keys_str_mv AT ziembamarika drogowskazybankowosci