Drogowskazy bankowości
The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popula...
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| Format: | Online |
| Jezik: | poljski |
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Wydawnictwo Uniwersytetu Łódzkiego
2026
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| Teme: | |
| Online pristup: | ONIX_20260612T144849_9788382209679_22 |
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| _version_ | 1869514788571185152 |
|---|---|
| author | Ziemba, Marika |
| author_browse | Ziemba, Marika |
| author_facet | Ziemba, Marika |
| author_sort | Ziemba, Marika |
| collection | Directory of Open Access Books |
| description | The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popular directions of development include: improving the quality of digital customer service, increasing data analysis capabilities, reducing operating costs, increasing investment in innovation, meeting legal requirements and adapting to compliance regulations, updating or replacement of the basic operating system components, recruitment and retraining of employees, improvement of business processes, increased security and authentication of data, cooperation with entities belonging to the FinTech sector, development of mobile payments, implementation of the sustainable development policy. The typical problems related to the functioning of banks include the specific situation related to the emergence of an economic recession in the country and the prolonged period of at least partial shutdown of the economy as a result of the COVID-19 coronavirus pandemic. Hence, it is necessary to analyze each of the above-mentioned development paths from the point of view of new operating conditions. The main objective of the study was to identify potential directions of development of the banking sector from the point of view of consumers and banks, their confrontation and assessment of the extent to which the current conditions on the financial market may affect a specific choice. Identification of the directions of development of the banking sector was carried out on the basis of an analysis of the literature on the subject, while the consumer perspective was presented on the basis of the CAWI questionnaire survey. |
| format | Online |
| id | doab-20.500.12854ir-177587 |
| institution | Directory of Open Access Books |
| language | pol |
| publishDate | 2026 |
| publishDateRange | 2026 |
| publishDateSort | 2026 |
| publisher | Wydawnictwo Uniwersytetu Łódzkiego |
| publisherStr | Wydawnictwo Uniwersytetu Łódzkiego |
| record_format | ojs |
| spelling | doab-20.500.12854ir-1775872026-06-12T14:01:08Z Drogowskazy bankowości Ziemba, Marika Banking sector Development Banking signposts Banking thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KC Economics The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popular directions of development include: improving the quality of digital customer service, increasing data analysis capabilities, reducing operating costs, increasing investment in innovation, meeting legal requirements and adapting to compliance regulations, updating or replacement of the basic operating system components, recruitment and retraining of employees, improvement of business processes, increased security and authentication of data, cooperation with entities belonging to the FinTech sector, development of mobile payments, implementation of the sustainable development policy. The typical problems related to the functioning of banks include the specific situation related to the emergence of an economic recession in the country and the prolonged period of at least partial shutdown of the economy as a result of the COVID-19 coronavirus pandemic. Hence, it is necessary to analyze each of the above-mentioned development paths from the point of view of new operating conditions. The main objective of the study was to identify potential directions of development of the banking sector from the point of view of consumers and banks, their confrontation and assessment of the extent to which the current conditions on the financial market may affect a specific choice. Identification of the directions of development of the banking sector was carried out on the basis of an analysis of the literature on the subject, while the consumer perspective was presented on the basis of the CAWI questionnaire survey. 2026-06-12T14:01:05Z 2026-06-12T14:01:05Z 2022 book ONIX_20260612T144849_9788382209679_22 9788382209679 9788382209662 https://directory.doabooks.org/handle/20.500.12854/177587 pol Finanse image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International https://press.uni.lodz.pl/index.php/wul/pl/catalog/book/1326 Wydawnictwo Uniwersytetu Łódzkiego electronic 10.18778/8220-966-2 The bank is an entity whose task is to meet the needs of consumers, and therefore must act in such a way as to get to know them as well as possible, and on the other hand, to offer an optimal product. These conditions require continuous improvement of banks' operations, and currently the most popular directions of development include: improving the quality of digital customer service, increasing data analysis capabilities, reducing operating costs, increasing investment in innovation, meeting legal requirements and adapting to compliance regulations, updating or replacement of the basic operating system components, recruitment and retraining of employees, improvement of business processes, increased security and authentication of data, cooperation with entities belonging to the FinTech sector, development of mobile payments, implementation of the sustainable development policy. The typical problems related to the functioning of banks include the specific situation related to the emergence of an economic recession in the country and the prolonged period of at least partial shutdown of the economy as a result of the COVID-19 coronavirus pandemic. Hence, it is necessary to analyze each of the above-mentioned development paths from the point of view of new operating conditions. The main objective of the study was to identify potential directions of development of the banking sector from the point of view of consumers and banks, their confrontation and assessment of the extent to which the current conditions on the financial market may affect a specific choice. Identification of the directions of development of the banking sector was carried out on the basis of an analysis of the literature on the subject, while the consumer perspective was presented on the basis of the CAWI questionnaire survey. 10.18778/8220-966-2 83bfe9c9-323d-4283-b087-d859fd9af314 9788382209679 9788382209662 electronic open access |
| spellingShingle | Banking sector Development Banking signposts Banking thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KC Economics Ziemba, Marika Drogowskazy bankowości |
| title | Drogowskazy bankowości |
| title_full | Drogowskazy bankowości |
| title_fullStr | Drogowskazy bankowości |
| title_full_unstemmed | Drogowskazy bankowości |
| title_short | Drogowskazy bankowości |
| title_sort | drogowskazy bankowosci |
| topic | Banking sector Development Banking signposts Banking thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KC Economics |
| topic_facet | Banking sector Development Banking signposts Banking thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KC Economics |
| url | ONIX_20260612T144849_9788382209679_22 |
| work_keys_str_mv | AT ziembamarika drogowskazybankowosci |