Fallibility at Work: Rethinking Excellence and Error in Organizations

This book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs...

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Autore principale: Øyvind Kvalnes
Natura: Online
Lingua:inglese
Pubblicazione: Palgrave Macmillan 2021
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Accesso online:24644
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author Øyvind Kvalnes
author_browse Øyvind Kvalnes
author_facet Øyvind Kvalnes
author_sort Øyvind Kvalnes
collection Directory of Open Access Books
description This book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs a communication climate where it is normal to voice opinions, admit mistakes, and ask for help in critical situations. The book builds on interviews with practitioners in healthcare, aviation, IT, public governance, and industry. It connects narratives from these fields with theories from organizational psychology and philosophy, as well as from positive organizational scholarship. In the final chapter, an overall ethics of fallibility at work is outlined. Fallibility at Work contributes to research in multiple academic disciplines, but also reaches out to practitioners who are interested in the connections between error and excellence in organizations.
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spelling doab-20.500.12854ir-473652023-12-20T15:54:21Z Fallibility at Work: Rethinking Excellence and Error in Organizations Øyvind Kvalnes HF5001-6182 management reliability interaction mediation business ethics intervention error workplace organizational behaviour bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJC Business strategy This book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs a communication climate where it is normal to voice opinions, admit mistakes, and ask for help in critical situations. The book builds on interviews with practitioners in healthcare, aviation, IT, public governance, and industry. It connects narratives from these fields with theories from organizational psychology and philosophy, as well as from positive organizational scholarship. In the final chapter, an overall ethics of fallibility at work is outlined. Fallibility at Work contributes to research in multiple academic disciplines, but also reaches out to practitioners who are interested in the connections between error and excellence in organizations. 2021-02-11T13:25:50Z 2021-02-11T13:25:50Z 2017-11-23 18:18:06 2017 book 24644 0 9783319633183 9783319633176 https://directory.doabooks.org/handle/20.500.12854/47365 eng image/jpeg Attribution 4.0 International http://www.palgrave.com/gb/book/9783319633176 https://link.springer.com/book/10.1007%2F978-3-319-63318-3 Palgrave Macmillan https://doi.org/10.1007/978-3-319-63318-3 https://doi.org/10.1007/978-3-319-63318-3 d27cd9b0-53e1-403f-a4c8-b180427f6be6 9783319633183 9783319633176 159 open access
spellingShingle HF5001-6182
management
reliability
interaction
mediation
business ethics
intervention
error
workplace
organizational behaviour
bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJC Business strategy
Øyvind Kvalnes
Fallibility at Work: Rethinking Excellence and Error in Organizations
title Fallibility at Work: Rethinking Excellence and Error in Organizations
title_full Fallibility at Work: Rethinking Excellence and Error in Organizations
title_fullStr Fallibility at Work: Rethinking Excellence and Error in Organizations
title_full_unstemmed Fallibility at Work: Rethinking Excellence and Error in Organizations
title_short Fallibility at Work: Rethinking Excellence and Error in Organizations
title_sort fallibility at work rethinking excellence and error in organizations
topic HF5001-6182
management
reliability
interaction
mediation
business ethics
intervention
error
workplace
organizational behaviour
bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJC Business strategy
topic_facet HF5001-6182
management
reliability
interaction
mediation
business ethics
intervention
error
workplace
organizational behaviour
bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJC Business strategy
url 24644
work_keys_str_mv AT øyvindkvalnes fallibilityatworkrethinkingexcellenceanderrorinorganizations