Measuring Quality. Performance Measurement in Libraries. 2nd revised edition

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness....

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Bibliographic Details

Main Authors:	Poll, Roswitha, Boekhorst, Peter te
Format:	Online
Language:	English
Published:	De Gruyter 2021
Subjects:	Z Libraries thema EDItEUR::U Computing and Information Technology
Online Access:	15135
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