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Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...

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Hovedforfatter: Melcher, Joachim
Format: Online
Sprog:engelsk
Udgivet: KIT Scientific Publishing 2021
Fag:
HF5001-6182
process model metric
business process management
process measurement
bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJC Business strategy
Online adgang:34717
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Summary:Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.

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