Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study

Dynamic changes and increasing competition in global markets have caused changes in the management of small and medium enterprises (SMEs). Due to this fact, many SME companies try to implement different methods for strategy and operation management, quality and improvement management, risk managemen...

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Main Authors: Simota, Jan, Tupa, Jiri, Steiner, Frantisek
פורמט: Online
שפה:אנגלית
יצא לאור: InTechOpen 2021
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גישה מקוונת:ONIX_20210602_10.5772/intechopen.68798_382
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author Simota, Jan
Tupa, Jiri
Steiner, Frantisek
author_browse Simota, Jan
Steiner, Frantisek
Tupa, Jiri
author_facet Simota, Jan
Tupa, Jiri
Steiner, Frantisek
author_sort Simota, Jan
collection Directory of Open Access Books
description Dynamic changes and increasing competition in global markets have caused changes in the management of small and medium enterprises (SMEs). Due to this fact, many SME companies try to implement different methods for strategy and operation management, quality and improvement management, risk management, etc. But the problem is the efficiency and implementation of these methods in the SME company. One way to achieve higher efficiency is the integration of management methods, meaning the combination of performance management with quality, process and risk management. This approach is also recommended in the ISO standards for quality. It was reflected in a new revision of the ISO 9001 standards in the year 2015. Performance can be described by the financial and non-financial key performance indicators (KPI), covering the cost, quality and time indicators that have been implemented in the balanced scorecard framework (BSC). The aim of this chapter is to present a methodological framework, which leads to the integration of the key performance indicators (KPI) in relation to the key risk indicators (KRI), which may affect the KPIs and overall SME performance. This framework combines a process analysis and modelling with risk and qualitative or quantitative risk assessment techniques. The case study describes its practical implementation and the verification of the designed framework. The results of this research will help to build an effective management system for performance and risk management and quality management for the business processes of SMEs.
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spelling doab-20.500.12854ir-705202025-08-13T14:11:58Z Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study Simota, Jan Tupa, Jiri Steiner, Frantisek risk management, performance management, risk analysis, risk modelling thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials Dynamic changes and increasing competition in global markets have caused changes in the management of small and medium enterprises (SMEs). Due to this fact, many SME companies try to implement different methods for strategy and operation management, quality and improvement management, risk management, etc. But the problem is the efficiency and implementation of these methods in the SME company. One way to achieve higher efficiency is the integration of management methods, meaning the combination of performance management with quality, process and risk management. This approach is also recommended in the ISO standards for quality. It was reflected in a new revision of the ISO 9001 standards in the year 2015. Performance can be described by the financial and non-financial key performance indicators (KPI), covering the cost, quality and time indicators that have been implemented in the balanced scorecard framework (BSC). The aim of this chapter is to present a methodological framework, which leads to the integration of the key performance indicators (KPI) in relation to the key risk indicators (KRI), which may affect the KPIs and overall SME performance. This framework combines a process analysis and modelling with risk and qualitative or quantitative risk assessment techniques. The case study describes its practical implementation and the verification of the designed framework. The results of this research will help to build an effective management system for performance and risk management and quality management for the business processes of SMEs. 2021-02-10T12:58:18Z 2021-06-02T10:10:58Z 2018 chapter ONIX_20210602_10.5772/intechopen.68798_382 https://library.oapen.org/handle/20.500.12657/49268 https://directory.doabooks.org/handle/20.500.12854/70520 eng open access image/jpeg image/jpeg image/jpeg n/a n/a n/a https://library.oapen.org/bitstream/20.500.12657/49268/1/55348.pdf https://library.oapen.org/bitstream/20.500.12657/49268/1/55348.pdf https://library.oapen.org/bitstream/20.500.12657/49268/1/55348.pdf InTechOpen 10.5772/intechopen.68798 10.5772/intechopen.68798 035ecc65-6737-43cf-a13a-6bdf67ce01f4 open access
spellingShingle risk management, performance management, risk analysis, risk modelling
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials
Simota, Jan
Tupa, Jiri
Steiner, Frantisek
Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study
title Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study
title_full Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study
title_fullStr Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study
title_full_unstemmed Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study
title_short Chapter Risk Management to Enhance Performance in the Construction SME Sector; Theory and Case Study
title_sort chapter risk management to enhance performance in the construction sme sector theory and case study
topic risk management, performance management, risk analysis, risk modelling
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials
topic_facet risk management, performance management, risk analysis, risk modelling
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TN Civil engineering, surveying and building::TNK Building construction and materials
url ONIX_20210602_10.5772/intechopen.68798_382
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