Organising care around patients
Healthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does thi...
সংরক্ষণ করুন:
| প্রধান লেখক: | , |
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| বিন্যাস: | Online |
| ভাষা: | ইংরেজি |
| প্রকাশিত: |
Manchester University Press
2021
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| বিষয়গুলি: | |
| অনলাইন ব্যবহার করুন: | OCN: 1264710311 |
| ট্যাগগুলো: |
কোনো ট্যাগ নেই, প্রথমজন হিসাবে ট্যাগ করুন!
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| _version_ | 1869522425508528128 |
|---|---|
| author | Chambers, Naomi Taylor, Jeremy |
| author_browse | Chambers, Naomi Taylor, Jeremy |
| author_facet | Chambers, Naomi Taylor, Jeremy |
| author_sort | Chambers, Naomi |
| collection | Directory of Open Access Books |
| description | Healthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does this happen? What does it feel like? What can be done about it? This book stimulates reflection on these questions by listening closely to those at the frontline. It provides accounts from patients, carers and healthcare professionals who are patients about what it’s like when services get it right, and wrong, from birth up to the end of life. Quite simply, we want to draw upon the power of storytelling – which is increasingly valued as a tool for learning – to help policymakers and practitioners to understand how to deliver better care. We also hope to enlighten the general reader about how they might go about navigating “the system” while it remains imperfect. There is a growing literature of first-person accounts from patients and from healthcare professionals. This book differs by providing a collection of narratives of experiences of the NHS in England to paint a rich and varied picture. Alongside these narratives we provide some international context, and an overview of the history of moves towards a more patient-centred approach to care. We present the theory and practice of storytelling in the context of healthcare. We also seek to help the reader to draw out the practical learning from the individual accounts. |
| format | Online |
| id | doab-20.500.12854ir-72231 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | Manchester University Press |
| publisherStr | Manchester University Press |
| record_format | ojs |
| spelling | doab-20.500.12854ir-722312025-08-13T14:11:17Z Organising care around patients Chambers, Naomi Taylor, Jeremy patient-centred approach; theory and practice of storytelling; power of storytelling; better care; NHS in England; frontline staff; accounts from patients; practical learning thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership Healthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does this happen? What does it feel like? What can be done about it? This book stimulates reflection on these questions by listening closely to those at the frontline. It provides accounts from patients, carers and healthcare professionals who are patients about what it’s like when services get it right, and wrong, from birth up to the end of life. Quite simply, we want to draw upon the power of storytelling – which is increasingly valued as a tool for learning – to help policymakers and practitioners to understand how to deliver better care. We also hope to enlighten the general reader about how they might go about navigating “the system” while it remains imperfect. There is a growing literature of first-person accounts from patients and from healthcare professionals. This book differs by providing a collection of narratives of experiences of the NHS in England to paint a rich and varied picture. Alongside these narratives we provide some international context, and an overview of the history of moves towards a more patient-centred approach to care. We present the theory and practice of storytelling in the context of healthcare. We also seek to help the reader to draw out the practical learning from the individual accounts. 2021-10-14T04:01:13Z 2021-10-14T04:01:13Z 2021-10-13T09:24:49Z 2021 book OCN: 1264710311 https://library.oapen.org/handle/20.500.12657/50919 9781526147455 9781526147462 https://directory.doabooks.org/handle/20.500.12854/72231 eng open access image/jpeg image/jpeg image/jpeg Attribution 4.0 International Attribution 4.0 International Attribution 4.0 International https://library.oapen.org/bitstream/20.500.12657/50919/1/9781526147448_fullhl.pdf https://library.oapen.org/bitstream/20.500.12657/50919/1/9781526147448_fullhl.pdf https://library.oapen.org/bitstream/20.500.12657/50919/1/9781526147448_fullhl.pdf Manchester University Press bcb4ab08-c525-4e6c-88e5-a0cf0a175533 University of Manchester a897f645-c917-4be8-a0db-e8b3f64cac47 9781526147455 9781526147462 239 Manchester open access |
| spellingShingle | patient-centred approach; theory and practice of storytelling; power of storytelling; better care; NHS in England; frontline staff; accounts from patients; practical learning thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership Chambers, Naomi Taylor, Jeremy Organising care around patients |
| title | Organising care around patients |
| title_full | Organising care around patients |
| title_fullStr | Organising care around patients |
| title_full_unstemmed | Organising care around patients |
| title_short | Organising care around patients |
| title_sort | organising care around patients |
| topic | patient-centred approach; theory and practice of storytelling; power of storytelling; better care; NHS in England; frontline staff; accounts from patients; practical learning thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership |
| topic_facet | patient-centred approach; theory and practice of storytelling; power of storytelling; better care; NHS in England; frontline staff; accounts from patients; practical learning thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services thema EDItEUR::M Medicine and Nursing::MB Medicine: general issues::MBP Health systems and services::MBPM Medical administration and management thema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCZ Nursing management and leadership |
| url | OCN: 1264710311 |
| work_keys_str_mv | AT chambersnaomi organisingcarearoundpatients AT taylorjeremy organisingcarearoundpatients |