Integrating Quality and Risk Management in Logistics

This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss...

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Formaat: Online
Taal:Engels
Gepubliceerd in: IntechOpen 2022
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Online toegang:ONIX_20220727_9781803565347_113
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collection Directory of Open Access Books
description This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service.
format Online
id doab-20.500.12854ir-90217
institution Directory of Open Access Books
language eng
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher IntechOpen
publisherStr IntechOpen
record_format ojs
spelling doab-20.500.12854ir-902172024-03-30T12:53:20Z Integrating Quality and Risk Management in Logistics Stefanova, Marieta Purchasing & supply management thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV8 Purchasing and supply management This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service. 2022-07-27T08:15:47Z 2022-07-27T08:15:47Z 2022 book ONIX_20220727_9781803565347_113 9781803565347 9781803565330 9781803565354 https://directory.doabooks.org/handle/20.500.12854/90217 eng image/jpeg n/a https://www.intechopen.com/books/11956 https://mts.intechopen.com/storage/books/11956/authors_book/authors_book.pdf IntechOpen IntechOpen 10.5772/intechopen.103050 10.5772/intechopen.103050 78a36484-2c0c-47cb-ad67-2b9f5cd4a8f6 9781803565347 9781803565330 9781803565354 IntechOpen 122 open access
spellingShingle Purchasing & supply management
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV8 Purchasing and supply management
Integrating Quality and Risk Management in Logistics
title Integrating Quality and Risk Management in Logistics
title_full Integrating Quality and Risk Management in Logistics
title_fullStr Integrating Quality and Risk Management in Logistics
title_full_unstemmed Integrating Quality and Risk Management in Logistics
title_short Integrating Quality and Risk Management in Logistics
title_sort integrating quality and risk management in logistics
topic Purchasing & supply management
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV8 Purchasing and supply management
topic_facet Purchasing & supply management
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV8 Purchasing and supply management
url ONIX_20220727_9781803565347_113