Designing Social Service Markets
Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original cas...
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| Định dạng: | Online |
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| Ngôn ngữ: | Tiếng Anh |
| Được phát hành: |
ANU Press
2022
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| Những chủ đề: | |
| Truy cập trực tuyến: | ONIX_20221025_9781760465322_7 |
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| _version_ | 1869516187299217408 |
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| collection | Directory of Open Access Books |
| description | Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low‑quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few 'bad apple' service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments’ market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality. |
| format | Online |
| id | doab-20.500.12854ir-93331 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2022 |
| publishDateRange | 2022 |
| publishDateSort | 2022 |
| publisher | ANU Press |
| publisherStr | ANU Press |
| record_format | ojs |
| spelling | doab-20.500.12854ir-933312025-08-13T13:41:20Z Designing Social Service Markets Meagher, Gabrielle Perche, Diana Stebbing, Adam Marketisation privatisation regulation Australian public policy Social services thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low‑quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few 'bad apple' service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments’ market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality. 2022-10-26T04:05:07Z 2022-10-26T04:05:07Z 2022-10-25T10:30:57Z 2022 book ONIX_20221025_9781760465322_7 OCN: 1346260201 https://library.oapen.org/handle/20.500.12657/59056 9781760465322 9781760465315 https://directory.doabooks.org/handle/20.500.12854/93331 eng open access image/jpeg image/jpeg image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International Attribution-NonCommercial-NoDerivatives 4.0 International Attribution-NonCommercial-NoDerivatives 4.0 International https://library.oapen.org/bitstream/20.500.12657/59056/1/book.pdf https://library.oapen.org/bitstream/20.500.12657/59056/1/book.pdf https://library.oapen.org/bitstream/20.500.12657/59056/1/book.pdf ANU Press ANU Press 10.22459/DSSM.2022 10.22459/DSSM.2022 975ba519-3ce2-4517-95bf-b847729fbcf1 9781760465322 9781760465315 ANU Press 438 Canberra open access |
| spellingShingle | Marketisation privatisation regulation Australian public policy Social services thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration Designing Social Service Markets |
| title | Designing Social Service Markets |
| title_full | Designing Social Service Markets |
| title_fullStr | Designing Social Service Markets |
| title_full_unstemmed | Designing Social Service Markets |
| title_short | Designing Social Service Markets |
| title_sort | designing social service markets |
| topic | Marketisation privatisation regulation Australian public policy Social services thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration |
| topic_facet | Marketisation privatisation regulation Australian public policy Social services thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration |
| url | ONIX_20221025_9781760465322_7 |