Chapter 7 Discussion
What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with...
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| Format: | Online |
| Sprache: | Englisch |
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Taylor & Francis
2024
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| Online-Zugang: | https://library.oapen.org/handle/20.500.12657/93635 |
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| _version_ | 1869514435027009536 |
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| author | Nguyen, Hanh Malabarba, Taiane |
| author_browse | Malabarba, Taiane Nguyen, Hanh |
| author_facet | Nguyen, Hanh Malabarba, Taiane |
| author_sort | Nguyen, Hanh |
| collection | Directory of Open Access Books |
| description | What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam. Using ethnomethodological conversation analysis (EMCA) in a longitudinal design, Nguyen and Malabarba trace the learners’ observable changes in interactional practices in guest-escorting walks over time. In doing so, they uncover the interaction-endogenous impetuses that may have led to these changes and address three fundamental questions in second language acquisition research: what is learned, how it is learned, and why it is learned. In seven chapters, the book offers an illuminating discussion of how competence has been conceptualized in EMCA and a rich analysis of how individuals’ changes in interactional conduct take place locally and longitudinally. With an in-depth discussion of theoretical issues as well as a fine-grained empirical analysis, this book appeals to researchers, students, and practitioners interested in social perspectives on second language learning, longitudinal EMCA, the development of interactional competence at the workplace, and guest-host interaction in hospitality. Chapter 7 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license. |
| format | Online |
| id | doab-20.500.12854ir-145992 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2024 |
| publishDateRange | 2024 |
| publishDateSort | 2024 |
| publisher | Taylor & Francis |
| publisherStr | Taylor & Francis |
| record_format | ojs |
| spelling | doab-20.500.12854ir-1459922025-07-21T15:44:53Z Chapter 7 Discussion Nguyen, Hanh Malabarba, Taiane Taiane Malabarba,Hanh thi Nguyen,hotel workers,English as a foreign language,English as a second language,workplace communication,interactional competence,ethnomethodological conversation analysis,ethnomethodology,SLA,second language acquisition,L2 learning,second language learning,conversation analysis thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam. Using ethnomethodological conversation analysis (EMCA) in a longitudinal design, Nguyen and Malabarba trace the learners’ observable changes in interactional practices in guest-escorting walks over time. In doing so, they uncover the interaction-endogenous impetuses that may have led to these changes and address three fundamental questions in second language acquisition research: what is learned, how it is learned, and why it is learned. In seven chapters, the book offers an illuminating discussion of how competence has been conceptualized in EMCA and a rich analysis of how individuals’ changes in interactional conduct take place locally and longitudinally. With an in-depth discussion of theoretical issues as well as a fine-grained empirical analysis, this book appeals to researchers, students, and practitioners interested in social perspectives on second language learning, longitudinal EMCA, the development of interactional competence at the workplace, and guest-host interaction in hospitality. Chapter 7 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license. 2024-09-27T04:12:55Z 2024-09-27T04:12:55Z 2024-09-26T13:15:19Z 2025 chapter https://library.oapen.org/handle/20.500.12657/93635 9780367646769 9781032843544 https://directory.doabooks.org/handle/20.500.12854/145992 eng open access image/jpeg image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International Attribution-NonCommercial-NoDerivatives 4.0 International https://library.oapen.org/bitstream/20.500.12657/93635/1/9781003125778_10.4324_9781003125778-7.pdf https://library.oapen.org/bitstream/20.500.12657/93635/1/9781003125778_10.4324_9781003125778-7.pdf Taylor & Francis Routledge 10.4324/9781003125778-7 10.4324/9781003125778-7 fa69b019-f4ee-4979-8d42-c6b6c476b5f0 Developing Interactional Competence at the Workplace 9780367646769 9781032843544 Routledge 55 open access |
| spellingShingle | Taiane Malabarba,Hanh thi Nguyen,hotel workers,English as a foreign language,English as a second language,workplace communication,interactional competence,ethnomethodological conversation analysis,ethnomethodology,SLA,second language acquisition,L2 learning,second language learning,conversation analysis thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics Nguyen, Hanh Malabarba, Taiane Chapter 7 Discussion |
| title | Chapter 7 Discussion |
| title_full | Chapter 7 Discussion |
| title_fullStr | Chapter 7 Discussion |
| title_full_unstemmed | Chapter 7 Discussion |
| title_short | Chapter 7 Discussion |
| title_sort | chapter 7 discussion |
| topic | Taiane Malabarba,Hanh thi Nguyen,hotel workers,English as a foreign language,English as a second language,workplace communication,interactional competence,ethnomethodological conversation analysis,ethnomethodology,SLA,second language acquisition,L2 learning,second language learning,conversation analysis thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics |
| topic_facet | Taiane Malabarba,Hanh thi Nguyen,hotel workers,English as a foreign language,English as a second language,workplace communication,interactional competence,ethnomethodological conversation analysis,ethnomethodology,SLA,second language acquisition,L2 learning,second language learning,conversation analysis thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics thema EDItEUR::C Language and Linguistics::CB Language: reference and general thema EDItEUR::C Language and Linguistics::CF Linguistics |
| url | https://library.oapen.org/handle/20.500.12657/93635 |
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