Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o.
The purpose of the study of this chapter is to analyze the problems of the forwarding process on the example of the company Landi Sp. z o.o. The authors, on the basis of conducted 40 free interviews forwarders and dispatchers, in enterprises Landi Sp. z o.o. described the specifics of the forwarding...
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| Principais autores: | , |
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| Formato: | Online |
| Idioma: | polonês |
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Wydawnictwo Uniwersytetu Łódzkiego
2025
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| Assuntos: | |
| Acesso em linha: | ONIX_20250307_9788383313511_1941 |
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| _version_ | 1869515826087854080 |
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| author | Matusiak, Małgorzata Fudali, Jan |
| author_browse | Fudali, Jan Matusiak, Małgorzata |
| author_facet | Matusiak, Małgorzata Fudali, Jan |
| author_sort | Matusiak, Małgorzata |
| collection | Directory of Open Access Books |
| description | The purpose of the study of this chapter is to analyze the problems of the forwarding process on the example of the company Landi Sp. z o.o. The authors, on the basis of conducted 40 free interviews forwarders and dispatchers, in enterprises Landi Sp. z o.o. described the specifics of the forwarding process through the prism of cultural differences affecting the course of the transport process at all its stages. A major challenge here is the phenomenon referred to as the 'intermediary phenomenon' whereby cooperating actors are joined by another who comes from a different culture. The conclusions indicate that from the point of view of the Polish carrier (subcontractor), as well as the Western customer, and the Eastern driver, the process is a mosaic of difficulties, where without adequate preparation in terms of intercultural competence, it is very difficult to avoid mistakes, misunderstandings, or keep emotions in check. |
| format | Online |
| id | doab-20.500.12854ir-156291 |
| institution | Directory of Open Access Books |
| language | pol |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | Wydawnictwo Uniwersytetu Łódzkiego |
| publisherStr | Wydawnictwo Uniwersytetu Łódzkiego |
| record_format | ojs |
| spelling | doab-20.500.12854ir-1562912025-03-07T15:08:38Z Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. Matusiak, Małgorzata Fudali, Jan transport freight forwarding logistics sustainable development green supply chain cultural differences e-mobility market mobility hubs e-commerce artificial intelligence The purpose of the study of this chapter is to analyze the problems of the forwarding process on the example of the company Landi Sp. z o.o. The authors, on the basis of conducted 40 free interviews forwarders and dispatchers, in enterprises Landi Sp. z o.o. described the specifics of the forwarding process through the prism of cultural differences affecting the course of the transport process at all its stages. A major challenge here is the phenomenon referred to as the 'intermediary phenomenon' whereby cooperating actors are joined by another who comes from a different culture. The conclusions indicate that from the point of view of the Polish carrier (subcontractor), as well as the Western customer, and the Eastern driver, the process is a mosaic of difficulties, where without adequate preparation in terms of intercultural competence, it is very difficult to avoid mistakes, misunderstandings, or keep emotions in check. 2025-03-07T15:08:37Z 2025-03-07T15:08:37Z 2023 chapter ONIX_20250307_9788383313511_1941 9788383313511 9788383313504 https://directory.doabooks.org/handle/20.500.12854/156291 pol image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International https://www.press.uni.lodz.pl/index.php/wul/catalog/book/610 Wydawnictwo Uniwersytetu Łódzkiego 10.18778/8331-350-4.3 The purpose of the study of this chapter is to analyze the problems of the forwarding process on the example of the company Landi Sp. z o.o. The authors, on the basis of conducted 40 free interviews forwarders and dispatchers, in enterprises Landi Sp. z o.o. described the specifics of the forwarding process through the prism of cultural differences affecting the course of the transport process at all its stages. A major challenge here is the phenomenon referred to as the 'intermediary phenomenon' whereby cooperating actors are joined by another who comes from a different culture. The conclusions indicate that from the point of view of the Polish carrier (subcontractor), as well as the Western customer, and the Eastern driver, the process is a mosaic of difficulties, where without adequate preparation in terms of intercultural competence, it is very difficult to avoid mistakes, misunderstandings, or keep emotions in check. 10.18778/8331-350-4.3 83bfe9c9-323d-4283-b087-d859fd9af314 9788383313511 9788383313504 29-51 open access |
| spellingShingle | transport freight forwarding logistics sustainable development green supply chain cultural differences e-mobility market mobility hubs e-commerce artificial intelligence Matusiak, Małgorzata Fudali, Jan Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. |
| title | Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. |
| title_full | Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. |
| title_fullStr | Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. |
| title_full_unstemmed | Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. |
| title_short | Chapter The phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company Landi Sp. z o.o. |
| title_sort | chapter the phenomenon of the intermediary in the context of the cultural challenges of the forwarding process on the example of the company landi sp z o o |
| topic | transport freight forwarding logistics sustainable development green supply chain cultural differences e-mobility market mobility hubs e-commerce artificial intelligence |
| topic_facet | transport freight forwarding logistics sustainable development green supply chain cultural differences e-mobility market mobility hubs e-commerce artificial intelligence |
| url | ONIX_20250307_9788383313511_1941 |
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