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Governing Street-Level Bureaucracies

This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and pr...

Ամբողջական նկարագրություն

Պահպանված է:
Հիմնական հեղինակներ: Jacobsson, Kerstin, Johansson, Håkan
Ձևաչափ: Online
Լեզու:անգլերեն
Հրապարակվել է: Taylor & Francis 2025
Խորագրեր:
sociology of work;organizations;organisations;management ideology;welfare state;bureaucracy;case studies;Sweden;self-regulation;agencies;internalisation;internalization;front-line staff;mixed methods;informal methods;sociology;performance standards;sociology of organisations;organizational studies;organisational studies
thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBL Sociology: work and labour
thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBF Social and ethical issues
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management
thema EDItEUR::J Society and Social Sciences::JP Politics and government
Առցանց հասանելիություն:https://library.oapen.org/handle/20.500.12657/100843
Ցուցիչներ: Ավելացրեք ցուցիչ
Չկան պիտակներ, Եղեք առաջինը, ով նշում է այս գրառումը!
Ամփոփում:This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and professional identities. Based on four distinct types of normative governance – ‘governance by discourse’, ‘governance by emotions’, ‘governance by peers’, and ‘governance by numbers, colours, and symbols’, the book shows how caseworkers are shaped as organizational staff members alongside their roles as welfare professionals and welfare state bureaucrats. Governing Street-Level Bureaucracies will be of interest to scholars and students in organizational sociology, street-level bureaucracy research, public administration, and critical management studies. It also provides valuable insights for policymakers and practitioners seeking to understand caseworkers’ responses to public governance and public sector reforms.

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