Governing Street-Level Bureaucracies

This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and pr...

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Huvudupphov: Jacobsson, Kerstin, Johansson, Håkan
Materialtyp: Online
Språk:engelska
Utgiven: Taylor & Francis 2025
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Länkar:https://library.oapen.org/handle/20.500.12657/100843
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author Jacobsson, Kerstin
Johansson, Håkan
author_browse Jacobsson, Kerstin
Johansson, Håkan
author_facet Jacobsson, Kerstin
Johansson, Håkan
author_sort Jacobsson, Kerstin
collection Directory of Open Access Books
description This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and professional identities. Based on four distinct types of normative governance – ‘governance by discourse’, ‘governance by emotions’, ‘governance by peers’, and ‘governance by numbers, colours, and symbols’, the book shows how caseworkers are shaped as organizational staff members alongside their roles as welfare professionals and welfare state bureaucrats. Governing Street-Level Bureaucracies will be of interest to scholars and students in organizational sociology, street-level bureaucracy research, public administration, and critical management studies. It also provides valuable insights for policymakers and practitioners seeking to understand caseworkers’ responses to public governance and public sector reforms.
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spelling doab-20.500.12854ir-1585042025-06-24T07:26:56Z Governing Street-Level Bureaucracies Jacobsson, Kerstin Johansson, Håkan sociology of work;organizations;organisations;management ideology;welfare state;bureaucracy;case studies;Sweden;self-regulation;agencies;internalisation;internalization;front-line staff;mixed methods;informal methods;sociology;performance standards;sociology of organisations;organizational studies;organisational studies thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBL Sociology: work and labour thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBF Social and ethical issues thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management thema EDItEUR::J Society and Social Sciences::JP Politics and government This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and professional identities. Based on four distinct types of normative governance – ‘governance by discourse’, ‘governance by emotions’, ‘governance by peers’, and ‘governance by numbers, colours, and symbols’, the book shows how caseworkers are shaped as organizational staff members alongside their roles as welfare professionals and welfare state bureaucrats. Governing Street-Level Bureaucracies will be of interest to scholars and students in organizational sociology, street-level bureaucracy research, public administration, and critical management studies. It also provides valuable insights for policymakers and practitioners seeking to understand caseworkers’ responses to public governance and public sector reforms. 2025-04-16T04:19:39Z 2025-04-16T04:19:39Z 2025-04-15T11:43:58Z 2025 book https://library.oapen.org/handle/20.500.12657/100843 9781003318668 9781032331942 9781040364888 https://directory.doabooks.org/handle/20.500.12854/158504 eng Routledge Studies in the Sociology of Work, Professions and Organisations open access image/jpeg image/jpeg Attribution-NonCommercial-NoDerivatives 4.0 International Attribution-NonCommercial-NoDerivatives 4.0 International https://library.oapen.org/bitstream/20.500.12657/100843/1/9781040364871.pdf https://library.oapen.org/bitstream/20.500.12657/100843/1/9781040364871.pdf Taylor & Francis Routledge 10.4324/9781003318668 10.4324/9781003318668 fa69b019-f4ee-4979-8d42-c6b6c476b5f0 Riksbankens Jubileumsfond 2047b06c-7dbe-4fc1-b2e3-31680fd7cd70 9781003318668 9781032331942 9781040364888 Routledge 167 open access
spellingShingle sociology of work;organizations;organisations;management ideology;welfare state;bureaucracy;case studies;Sweden;self-regulation;agencies;internalisation;internalization;front-line staff;mixed methods;informal methods;sociology;performance standards;sociology of organisations;organizational studies;organisational studies
thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBL Sociology: work and labour
thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBF Social and ethical issues
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management
thema EDItEUR::J Society and Social Sciences::JP Politics and government
Jacobsson, Kerstin
Johansson, Håkan
Governing Street-Level Bureaucracies
title Governing Street-Level Bureaucracies
title_full Governing Street-Level Bureaucracies
title_fullStr Governing Street-Level Bureaucracies
title_full_unstemmed Governing Street-Level Bureaucracies
title_short Governing Street-Level Bureaucracies
title_sort governing street level bureaucracies
topic sociology of work;organizations;organisations;management ideology;welfare state;bureaucracy;case studies;Sweden;self-regulation;agencies;internalisation;internalization;front-line staff;mixed methods;informal methods;sociology;performance standards;sociology of organisations;organizational studies;organisational studies
thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBL Sociology: work and labour
thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBF Social and ethical issues
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management
thema EDItEUR::J Society and Social Sciences::JP Politics and government
topic_facet sociology of work;organizations;organisations;management ideology;welfare state;bureaucracy;case studies;Sweden;self-regulation;agencies;internalisation;internalization;front-line staff;mixed methods;informal methods;sociology;performance standards;sociology of organisations;organizational studies;organisational studies
thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBL Sociology: work and labour
thema EDItEUR::J Society and Social Sciences::JB Society and culture: general::JBF Social and ethical issues
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management
thema EDItEUR::J Society and Social Sciences::JP Politics and government
url https://library.oapen.org/handle/20.500.12657/100843
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