Gestión del Conocimiento y Educación en el Desarrollo Organizacional y Académico
The document examines knowledge management (KM) as a key factor in organizational improvement. It introduces the importance of aligning KM strategies with strategic objectives, emphasizing that this process must be dynamic to adapt to changes in the environment. The main objective is to optimize the...
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| Main Authors: | , , , , , , , |
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| Formato: | Online |
| Idioma: | Lingua castelá |
| Publicado: |
Editorial Grupo AEA
2026
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| Subjects: | |
| Acceso en liña: | https://directory.doabooks.org/handle/20.500.12854/173309 |
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| Summary: | The document examines knowledge management (KM) as a key factor in organizational improvement. It introduces the importance of aligning KM strategies with strategic objectives, emphasizing that this process must be dynamic to adapt to changes in the environment. The main objective is to optimize the creation, transfer and application of knowledge in organizations. The methodology includes the use of key performance indicators (KPIs) to evaluate the effectiveness of KM, combining quantitative and qualitative analysis through surveys and interviews. The results reveal that KM can improve operational efficiency, innovation and customer satisfaction, but also identify cultural and technological barriers that hinder the effective flow of knowledge. The discussion highlights the need for an organizational culture that favors continuous improvement and collaboration to overcome these barriers. In conclusion, the paper highlights that organizations that foster a culture of learning and adaptation are better positioned to successfully implement KM and achieve their strategic objectives. |
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