E-engagement: A guide for Public Sector Managers

Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for manag...

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Detalhes bibliográficos

Autor principal:	Chen, Peter
Formato:	Online
Idioma:	inglês
Publicado em:	ANU Press 2021
Assuntos:	websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
Acesso em linha:	459088
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