E-engagement: A guide for Public Sector Managers

Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for manag...

সম্পূর্ণ বিবরণ

সংরক্ষণ করুন:
গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Chen, Peter
বিন্যাস: Online
ভাষা:ইংরেজি
প্রকাশিত: ANU Press 2021
বিষয়গুলি:
অনলাইন ব্যবহার করুন:459088
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author Chen, Peter
author_browse Chen, Peter
author_facet Chen, Peter
author_sort Chen, Peter
collection Directory of Open Access Books
description Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement.
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publishDate 2021
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publisherStr ANU Press
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spelling doab-20.500.12854ir-261102025-07-30T08:58:53Z E-engagement: A guide for Public Sector Managers Chen, Peter websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement. 2021-02-10T12:58:18Z 2013-11-07 00:00:00 2020-04-01T14:55:40Z 2007 book 459088 OCN: 225187590 http://library.oapen.org/handle/20.500.12657/33763 https://directory.doabooks.org/handle/20.500.12854/26110 eng open access image/jpeg image/jpeg image/jpeg image/jpeg n/a n/a n/a n/a https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf ANU Press 10.26530/OAPEN_459088 10.26530/OAPEN_459088 975ba519-3ce2-4517-95bf-b847729fbcf1 103 Canberra open access
spellingShingle websites
information resources management
communiciation technologies
Decision-making
E-democracy
Policy
Public sector
Software
thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
Chen, Peter
E-engagement: A guide for Public Sector Managers
title E-engagement: A guide for Public Sector Managers
title_full E-engagement: A guide for Public Sector Managers
title_fullStr E-engagement: A guide for Public Sector Managers
title_full_unstemmed E-engagement: A guide for Public Sector Managers
title_short E-engagement: A guide for Public Sector Managers
title_sort e engagement a guide for public sector managers
topic websites
information resources management
communiciation technologies
Decision-making
E-democracy
Policy
Public sector
Software
thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
topic_facet websites
information resources management
communiciation technologies
Decision-making
E-democracy
Policy
Public sector
Software
thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
url 459088
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