E-engagement: A guide for Public Sector Managers
Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for manag...
সংরক্ষণ করুন:
| প্রধান লেখক: | |
|---|---|
| বিন্যাস: | Online |
| ভাষা: | ইংরেজি |
| প্রকাশিত: |
ANU Press
2021
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| বিষয়গুলি: | |
| অনলাইন ব্যবহার করুন: | 459088 |
| ট্যাগগুলো: |
কোনো ট্যাগ নেই, প্রথমজন হিসাবে ট্যাগ করুন!
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| _version_ | 1869530228707033088 |
|---|---|
| author | Chen, Peter |
| author_browse | Chen, Peter |
| author_facet | Chen, Peter |
| author_sort | Chen, Peter |
| collection | Directory of Open Access Books |
| description | Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders.
An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement. |
| format | Online |
| id | doab-20.500.12854ir-26110 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | ANU Press |
| publisherStr | ANU Press |
| record_format | ojs |
| spelling | doab-20.500.12854ir-261102025-07-30T08:58:53Z E-engagement: A guide for Public Sector Managers Chen, Peter websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a ‘must read’ for policy and program practitioners who are considering options for electronic engagement. 2021-02-10T12:58:18Z 2013-11-07 00:00:00 2020-04-01T14:55:40Z 2007 book 459088 OCN: 225187590 http://library.oapen.org/handle/20.500.12657/33763 https://directory.doabooks.org/handle/20.500.12854/26110 eng open access image/jpeg image/jpeg image/jpeg image/jpeg n/a n/a n/a n/a https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf https://library.oapen.org/bitstream/20.500.12657/33763/1/459088.pdf ANU Press 10.26530/OAPEN_459088 10.26530/OAPEN_459088 975ba519-3ce2-4517-95bf-b847729fbcf1 103 Canberra open access |
| spellingShingle | websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies Chen, Peter E-engagement: A guide for Public Sector Managers |
| title | E-engagement: A guide for Public Sector Managers |
| title_full | E-engagement: A guide for Public Sector Managers |
| title_fullStr | E-engagement: A guide for Public Sector Managers |
| title_full_unstemmed | E-engagement: A guide for Public Sector Managers |
| title_short | E-engagement: A guide for Public Sector Managers |
| title_sort | e engagement a guide for public sector managers |
| topic | websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies |
| topic_facet | websites information resources management communiciation technologies Decision-making E-democracy Policy Public sector Software thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies |
| url | 459088 |
| work_keys_str_mv | AT chenpeter eengagementaguideforpublicsectormanagers |