The Future of Service Post-COVID-19 Pandemic, Volume 1
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a...
Uloženo v:
| Médium: | Online |
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| Jazyk: | angličtina |
| Vydáno: |
Springer Nature
2021
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| Témata: | |
| On-line přístup: | ONIX_20210215_9789813341265_37 |
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| _version_ | 1869531433625714688 |
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| collection | Directory of Open Access Books |
| description | This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate. |
| format | Online |
| id | doab-20.500.12854ir-63747 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | Springer Nature |
| publisherStr | Springer Nature |
| record_format | ojs |
| spelling | doab-20.500.12854ir-637472025-03-24T00:21:19Z The Future of Service Post-COVID-19 Pandemic, Volume 1 Lee, Jungwoo Han, Spring H. Human Resource Management Business and Management, general Services Innovation and Technology Management COVID-19 Post-pandemic Service Industry Service Management Digital Transformation of the Service Sector Changes in the Nature of Services in the East Open access Personnel & human resources management Business & Management Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate. 2021-02-17T08:54:37Z 2021-02-17T08:54:37Z 2021-02-15T10:21:23Z 2021 book ONIX_20210215_9789813341265_37 OCN: 1240738978 https://library.oapen.org/handle/20.500.12657/46838 https://directory.doabooks.org/handle/20.500.12854/63747 eng The ICT and Evolution of Work open access image/jpeg image/jpeg image/jpeg n/a n/a n/a https://library.oapen.org/bitstream/20.500.12657/46838/1/2021_Book_TheFutureOfServicePost-COVID-1.pdf https://library.oapen.org/bitstream/20.500.12657/46838/1/2021_Book_TheFutureOfServicePost-COVID-1.pdf https://library.oapen.org/bitstream/20.500.12657/46838/1/2021_Book_TheFutureOfServicePost-COVID-1.pdf Springer Nature Springer Singapore 10.1007/978-981-33-4126-5 10.1007/978-981-33-4126-5 9fa3421d-f917-4153-b9ab-fc337c396b5a Kyoto University 1427b46a-0987-49ac-ab6f-6ebd060604ed Springer Singapore 225 [grantnumber unknown] open access |
| spellingShingle | Human Resource Management Business and Management, general Services Innovation and Technology Management COVID-19 Post-pandemic Service Industry Service Management Digital Transformation of the Service Sector Changes in the Nature of Services in the East Open access Personnel & human resources management Business & Management Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries The Future of Service Post-COVID-19 Pandemic, Volume 1 |
| title | The Future of Service Post-COVID-19 Pandemic, Volume 1 |
| title_full | The Future of Service Post-COVID-19 Pandemic, Volume 1 |
| title_fullStr | The Future of Service Post-COVID-19 Pandemic, Volume 1 |
| title_full_unstemmed | The Future of Service Post-COVID-19 Pandemic, Volume 1 |
| title_short | The Future of Service Post-COVID-19 Pandemic, Volume 1 |
| title_sort | future of service post covid 19 pandemic volume 1 |
| topic | Human Resource Management Business and Management, general Services Innovation and Technology Management COVID-19 Post-pandemic Service Industry Service Management Digital Transformation of the Service Sector Changes in the Nature of Services in the East Open access Personnel & human resources management Business & Management Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries |
| topic_facet | Human Resource Management Business and Management, general Services Innovation and Technology Management COVID-19 Post-pandemic Service Industry Service Management Digital Transformation of the Service Sector Changes in the Nature of Services in the East Open access Personnel & human resources management Business & Management Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV2 Personnel and human resources management thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries |
| url | ONIX_20210215_9789813341265_37 |