Design de Serviços: Atividades e modelos

This e-book brings together a collection of hands-on Service Design-related activities. This collection was assembled with a view to take students across the process of designing a service, from the early stage of exploratory research to the service blueprint phase. Besides providing step-by-step in...

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Autor principal: Alexandra Silva, Paula
Format: Online
Idioma:portuguès
Publicat: Coimbra University Press 2025
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Accés en línia:https://directory.doabooks.org/handle/20.500.12854/159129
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