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Service Design Capabilities

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers...

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Guardat en:
Autors principals: Morelli, Nicola, de Götzen, Amalia, Simeone, Luca
Format: Online
Idioma:anglès
Publicat: Springer Nature 2021
Matèries:
Innovation/Technology Management
Manufacturing, Machines, Tools, Processes
Services
Business and Management
Machines, Tools, Processes
Industries
service design
value creation interaction
value creation infrastructure
Service System Design
innovation
Design capabilities
open access
Research & development management
Industrial applications of scientific research & technological innovation
Production engineering
Hospitality & service industries
thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management
thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering
thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries
Accés en línia:ONIX_20200921_9783030562823_106
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