Service Design Capabilities
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers...
محفوظ في:
| المؤلفون الرئيسيون: | , , |
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| التنسيق: | Online |
| اللغة: | الإنجليزية |
| منشور في: |
Springer Nature
2021
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| الموضوعات: | |
| الوصول للمادة أونلاين: | ONIX_20200921_9783030562823_106 |
| الوسوم: |
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| _version_ | 1869523480830017536 |
|---|---|
| author | Morelli, Nicola de Götzen, Amalia Simeone, Luca |
| author_browse | Morelli, Nicola Simeone, Luca de Götzen, Amalia |
| author_facet | Morelli, Nicola de Götzen, Amalia Simeone, Luca |
| author_sort | Morelli, Nicola |
| collection | Directory of Open Access Books |
| description | This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job. |
| format | Online |
| id | doab-20.500.12854ir-25884 |
| institution | Directory of Open Access Books |
| language | eng |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | Springer Nature |
| publisherStr | Springer Nature |
| record_format | ojs |
| spelling | doab-20.500.12854ir-258842025-07-30T09:00:18Z Service Design Capabilities Morelli, Nicola de Götzen, Amalia Simeone, Luca Innovation/Technology Management Manufacturing, Machines, Tools, Processes Services Business and Management Machines, Tools, Processes Industries service design value creation interaction value creation infrastructure Service System Design innovation Design capabilities open access Research & development management Industrial applications of scientific research & technological innovation Production engineering Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job. 2021-02-10T12:56:53Z 2021-02-10T12:56:53Z 2020-09-21T13:41:59Z 2021 book ONIX_20200921_9783030562823_106 OCN: 1192490030 https://library.oapen.org/handle/20.500.12657/41749 https://directory.doabooks.org/handle/20.500.12854/25884 eng Springer Series in Design and Innovation open access image/jpeg image/jpeg image/jpeg n/a n/a n/a https://library.oapen.org/bitstream/20.500.12657/41749/1/2021_Book_ServiceDesignCapabilities.pdf https://library.oapen.org/bitstream/20.500.12657/41749/1/2021_Book_ServiceDesignCapabilities.pdf https://library.oapen.org/bitstream/20.500.12657/41749/1/2021_Book_ServiceDesignCapabilities.pdf Springer Nature Springer 10.1007/978-3-030-56282-3 10.1007/978-3-030-56282-3 9fa3421d-f917-4153-b9ab-fc337c396b5a Springer 89 open access |
| spellingShingle | Innovation/Technology Management Manufacturing, Machines, Tools, Processes Services Business and Management Machines, Tools, Processes Industries service design value creation interaction value creation infrastructure Service System Design innovation Design capabilities open access Research & development management Industrial applications of scientific research & technological innovation Production engineering Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries Morelli, Nicola de Götzen, Amalia Simeone, Luca Service Design Capabilities |
| title | Service Design Capabilities |
| title_full | Service Design Capabilities |
| title_fullStr | Service Design Capabilities |
| title_full_unstemmed | Service Design Capabilities |
| title_short | Service Design Capabilities |
| title_sort | service design capabilities |
| topic | Innovation/Technology Management Manufacturing, Machines, Tools, Processes Services Business and Management Machines, Tools, Processes Industries service design value creation interaction value creation infrastructure Service System Design innovation Design capabilities open access Research & development management Industrial applications of scientific research & technological innovation Production engineering Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries |
| topic_facet | Innovation/Technology Management Manufacturing, Machines, Tools, Processes Services Business and Management Machines, Tools, Processes Industries service design value creation interaction value creation infrastructure Service System Design innovation Design capabilities open access Research & development management Industrial applications of scientific research & technological innovation Production engineering Hospitality & service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas::KJMV6 Research and development management thema EDItEUR::T Technology, Engineering, Agriculture, Industrial processes::TG Mechanical engineering and materials::TGP Production and industrial engineering thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries |
| url | ONIX_20200921_9783030562823_106 |
| work_keys_str_mv | AT morellinicola servicedesigncapabilities AT degotzenamalia servicedesigncapabilities AT simeoneluca servicedesigncapabilities |