A Semantic Wiki-based Platform for IT Service Management

The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for in...

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Hlavní autor:	Kleiner, Frank
Médium:	Online
Jazyk:	angličtina
Vydáno:	KIT Scientific Publishing 2021
Témata:	QA75.5-76.95 IT-Service-Management Semantic Wiki ITSM Wiki Semantisches Wiki bic Book Industry Communication::U Computing & information technology::UY Computer science
On-line přístup:	34705
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