A Semantic Wiki-based Platform for IT Service Management

The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for in...

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Kaituhi matua: Kleiner, Frank
Hōputu: Online
Reo:Ingarihi
I whakaputaina: KIT Scientific Publishing 2021
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Urunga tuihono:34705
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author Kleiner, Frank
author_browse Kleiner, Frank
author_facet Kleiner, Frank
author_sort Kleiner, Frank
collection Directory of Open Access Books
description The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.
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spelling doab-20.500.12854ir-591932023-12-20T18:40:51Z A Semantic Wiki-based Platform for IT Service Management Kleiner, Frank QA75.5-76.95 IT-Service-Management Semantic Wiki ITSM Wiki Semantisches Wiki bic Book Industry Communication::U Computing & information technology::UY Computer science The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs. 2021-02-12T03:19:35Z 2021-02-12T03:19:35Z 2019-07-30 20:01:58 2015 book 34705 9783731503330 https://directory.doabooks.org/handle/20.500.12854/59193 eng image/jpeg Attribution-ShareAlike 4.0 International https://www.ksp.kit.edu/9783731503330 KIT Scientific Publishing 10.5445/KSP/1000045291 10.5445/KSP/1000045291 68fffc18-8f7b-44fa-ac7e-0b7d7d979bd2 9783731503330 XI, 609 p. open access
spellingShingle QA75.5-76.95
IT-Service-Management
Semantic Wiki
ITSM
Wiki
Semantisches Wiki
bic Book Industry Communication::U Computing & information technology::UY Computer science
Kleiner, Frank
A Semantic Wiki-based Platform for IT Service Management
title A Semantic Wiki-based Platform for IT Service Management
title_full A Semantic Wiki-based Platform for IT Service Management
title_fullStr A Semantic Wiki-based Platform for IT Service Management
title_full_unstemmed A Semantic Wiki-based Platform for IT Service Management
title_short A Semantic Wiki-based Platform for IT Service Management
title_sort semantic wiki based platform for it service management
topic QA75.5-76.95
IT-Service-Management
Semantic Wiki
ITSM
Wiki
Semantisches Wiki
bic Book Industry Communication::U Computing & information technology::UY Computer science
topic_facet QA75.5-76.95
IT-Service-Management
Semantic Wiki
ITSM
Wiki
Semantisches Wiki
bic Book Industry Communication::U Computing & information technology::UY Computer science
url 34705
work_keys_str_mv AT kleinerfrank asemanticwikibasedplatformforitservicemanagement
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