Performance Evaluation and Army Recruiting

Traditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a "preferred performance metric" that takes into account the difficulty of recruiting different types of youth in...

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Hlavní autoři: Dertouzos, James N., Garber, Steven
Médium: Online
Jazyk:angličtina
Vydáno: RAND Corporation 2023
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On-line přístup:ONIX_20231005_9780833045829_521
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Shrnutí:Traditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a "preferred performance metric" that takes into account the difficulty of recruiting different types of youth in various markets and propose short-term changes to the system that would more accurately assess recruiter effort and skill.