Developments in the Call Centre Industry

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susce...

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Формат:	Online
Мова:	Англійська
Опубліковано:	Taylor & Francis 2025
Предмети:	Call Centre work Call Centre Work employees Call Centre Industry managers Call Centre Sector agents UK Call Centre operation HRM Strategy sector Call Centre Agents offshoring Call Centre Operation research German Call Centres business Call Centre Managers process Call Centre Employees In-house Call Centres Sh Ar Call Centre Market Business Process HRM Info Service Work Face To Face Indian Call Centres UK Banking Industry thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNP Retail and wholesale industries thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJK International business
Онлайн доступ:	ONIX_20250523T093505_9781134248827_37
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ONIX_20250523T093505_9781134248827_37

Developments in the Call Centre Industry

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